Terms of service

OVERVIEW

This website is operated by H2O1. Throughout the site, the terms "we", "us" and "our" refer to H2O1. By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to all the terms and conditions contained herein, you may not access the website or use any of our services.

ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your state or territory of residence, or that you have given consent for any minor dependents to use this site under your supervision.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website.

GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, services, or content without our express written permission.

PRODUCTS AND SERVICES

We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, colours, specifications, or other content on the website are completely accurate, current, or error-free.

We reserve the right to modify, discontinue, or limit the sale of any product at any time without notice.

PRICING AND PAYMENT

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

We reserve the right to change prices at any time without prior notice.

Payment must be received in full before an order is processed and shipped.

ORDER ACCEPTANCE

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including, but not limited to:

• Product availability issues
• Errors in pricing or product information
• Suspected fraudulent activity
• Payment verification issues

SHIPPING

Shipping timeframes provided on our website are estimates only and are not guaranteed.

H2O1 is not responsible for shipping delays caused by carriers, customs, weather events, or other circumstances beyond our control.

Please refer to our Shipping Policy for further information.

RETURNS AND REFUNDS

Returns and refunds are subject to our Refund Policy.

Nothing in these Terms of Service limits any rights you may have under the Australian Consumer Law.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to text, graphics, logos, images, product designs, branding, videos, and website content, is the property of H2O1 and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, H2O1 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies that cannot be excluded under Australian Consumer Law.

DISCLAIMER

The information provided on this website is for general informational purposes only.

H2O1 products are designed to filter shower water and improve the showering experience. Any statements regarding product benefits are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual experiences and results may vary.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.

GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of New South Wales, Australia.

CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace any part of these Terms of Service at any time by posting updates on this page.

It is your responsibility to review this page periodically for changes.

CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at:

support@h2o1.com.au